{"id":2935,"date":"2015-05-11T13:18:27","date_gmt":"2015-05-11T17:18:27","guid":{"rendered":"https:\/\/demand-planning.com\/?p=2935"},"modified":"2015-05-11T13:18:27","modified_gmt":"2015-05-11T17:18:27","slug":"who-are-you-to-me-and-who-am-i-to-you-in-the-extended-supply-chain","status":"publish","type":"post","link":"https:\/\/demand-planning.com\/2015\/05\/11\/who-are-you-to-me-and-who-am-i-to-you-in-the-extended-supply-chain\/","title":{"rendered":"Who are You to Me and Who Am I to You in the Extended Supply Chain"},"content":{"rendered":"
\"Matthew-Prange---Milwaukee-T\"<\/a>

Matthew Prange<\/p><\/div>\n

It was 80 degrees and the sun was directly overhead as I walked into the corporate office for my first meeting at my new employer.\u00a0 My heart was beating through my chest, as it often does in new situations, but I was confident.\u00a0 It was actually about 1PM the Wednesday before my official start date, but the opportunity to meet some key contacts in our China office and the promise of top-notch steak dinner was enough for me spend a beautiful summer afternoon talking Supply and Demand<\/a><\/strong>.<\/p>\n

The topics for that afternoon\u2019s marathon session were wide-ranging.\u00a0 \u00a0In attendance, I learned the following week, were a VP, 2 Directors, and 3 managers (soon to be my peers).\u00a0 I gathered through loud, tense conversation that had been having MAJOR service issues in the business unit I was entering.\u00a0 I learned that the forecast for the year had grown 50% since the beginning of the year.\u00a0 I also gathered that we had recently changed system stock parameters to try to fix the service problems.\u00a0 The result of all of this was the China team receiving data signals<\/a><\/strong> that were inconsistent at best, and in the coming months, service level got WORSE.<\/p>\n

You might think I would have preferred spending that beautiful summer day outside, but you can\u2019t be in supply and demand planning if you don\u2019t relish these moments (\u201cDon\u2019t waste a good crisis\u201d).\u00a0 The next 8 months, the microcosm that was that dark conference room was my reality.\u00a0 Not only were we NOT \u201cLeveraging Upstream \/ Downstream Relationships and Data,\u201d but the data had become a liability, and the relationships were on the rocks.<\/p>\n

In the first 4 months, my team and I flew to China 3 times.\u00a0 We listened.\u00a0 We looked at things from their perspective.\u00a0 We were [brutally] honest with each other.\u00a0 We increased the amount and the quality of the data that was being passed back and forth.\u00a0 We took a long-term approach, and we shared.<\/p>\n

One of the most critical services we, in Supply Chain provide to our internal and external customers is that connection between sales (customer) and supply (critical-tier supplier).\u00a0 The connection is increasingly digital; it facilitates the agility and speed it takes to win in today\u2019s marketplace.\u00a0 Moving data streams from \u201cbucket brigade\u201d to pipeline is one of the major challenges facing today\u2019s organizations.<\/p>\n

Our connections between customer and supplier are also relational.\u00a0 This is aided by focus on interpersonal relations.\u00a0 Looking people in the eye, and creating collaborative business relationships create win\/win scenarios.\u00a0 We also need to have an understanding of the B2B relationships at play.\u00a0 Simply stated this means, \u201cWho are you to me, and who am I to you?\u201d<\/p>\n

Beginning in April, the following year, we hit 99.0% fill rate.\u00a0 In May, we hit 99.7%.\u00a0 In June and August, we hit 99.2%.\u00a0 After the third 99%, the BU President sent banners to the four corners of the Supply Chain praising our accomplishment.\u00a0 We for the year hit 98.3%.\u00a0 At year-end, we achieved our overall inventory target.\u00a0 Through a focus on relationships, data integrity and visibility we turned what had been a liability into a strength. \u00a0I’ll\u00a0be\u00a0speaking more about this fulfilling journey at the APICS & IBF Best of the S&OP Conference taking place in Chicago, June 18-19, 2015<\/a><\/strong>.<\/p>\n

Matthew Prange<\/strong>
\n Sales & Operations Planning Manager<\/strong>
\n Milwaukee Electric Tool Corporation<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

It was 80 degrees and the sun was directly overhead as I walked into the corporate office for my first meeting at my new employer.\u00a0 My heart was beating through my chest, as it often does in new situations, but I was confident.\u00a0 It was actually about 1PM the Wednesday before my official start date, […]<\/p>\n","protected":false},"author":4643,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[277,82,271,60,255,61,263,62,275,41,281,64,65,66,162,34,67,39,68,260,69,70,273,35,42,43,44,279,36,76,248,48,81,251,236,264,284,37,252,73,74,270,258,38,280],"class_list":{"0":"post-2935","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-forecasting-and-planning","7":"tag-analytics","8":"tag-apics","9":"tag-apo","10":"tag-best-practices","11":"tag-big-data","12":"tag-business-forecasting","13":"tag-certification","14":"tag-collaborative-forecasting","15":"tag-cpf","16":"tag-data-cleansing","17":"tag-data-mining","18":"tag-demand-forecast","19":"tag-demand-forecasting","20":"tag-demand-management","21":"tag-demand-planner","22":"tag-demand-planning","23":"tag-demand-planning-and-forecasting-conference","24":"tag-economic-forecasting","25":"tag-executive-sop","26":"tag-finance","27":"tag-forecast-accuracy","28":"tag-forecast-error","29":"tag-forecast-value-added","30":"tag-forecasting","31":"tag-forecasting-metrics","32":"tag-forecasting-models","33":"tag-forecasting-system","34":"tag-fundamentals","35":"tag-ibf","36":"tag-ibp","37":"tag-innovation","38":"tag-institute-of-business-forecasting-and-planning","39":"tag-inventory-management","40":"tag-marketing","41":"tag-metrics","42":"tag-new-products","43":"tag-predictive-analytics","44":"tag-sop","45":"tag-sales","46":"tag-sales-operations-planning","47":"tag-sales-forecasting","48":"tag-sap","49":"tag-siop","50":"tag-supply-chain","51":"tag-training"},"_links":{"self":[{"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/posts\/2935"}],"collection":[{"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/users\/4643"}],"replies":[{"embeddable":true,"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/comments?post=2935"}],"version-history":[{"count":0,"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/posts\/2935\/revisions"}],"wp:attachment":[{"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/media?parent=2935"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/categories?post=2935"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/tags?post=2935"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}