{"id":7125,"date":"2018-07-10T14:39:49","date_gmt":"2018-07-10T18:39:49","guid":{"rendered":"https:\/\/demand-planning.com\/?p=7125"},"modified":"2019-03-18T12:11:22","modified_gmt":"2019-03-18T16:11:22","slug":"choosing-demand-forecasting-software","status":"publish","type":"post","link":"https:\/\/demand-planning.com\/2018\/07\/10\/choosing-demand-forecasting-software\/","title":{"rendered":"How To Choose The Right Demand Forecasting Software"},"content":{"rendered":"<span class=\"cb-itemprop\" itemprop=\"reviewBody\"><p><strong>Despite the importance of forecasting, demand planning software continues to be misunderstood by many businesses. Industry research has revealed many of us are left unsatisfied with our software, even though demand planning tools can bring major improvements in business performance.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Unfortunately, many companies continue to labor under the illusion that an \u2018almost\u2019 match is a good enough option. They either fixate on the most expensive products that has all the bells and whistles or they over simplify and assume any product will provide a decent forecast. The real focus should be on tracking demand streams and processes and finding the right technology that provides the right kind of support for the right operations. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Knowledge is power when it comes to choosing software solutions. Therefore, it\u2019s a good idea to do your own research and read up on the most popular providers. It is also important to do your due diligence and come prepared with what exactly you need and understand the process and how it should work for you. <\/span><span style=\"font-weight: 400;\">To help with this, over the next few blogs I will provide insights and the key points to help you identify the kind of demand planning and forecasting system you need.<\/span><\/p>\n<h3>What Do I Need The Software To Do?<\/h3>\n<p><span style=\"font-weight: 400;\">This depends. I know it sounds like a cop-out but it would be truly irresponsible for me to tell you this software will fit your needs without knowing exactly what your needs, maturity, budget, value chains, resources, data etc. \u00a0look like. To this point, it is also irresponsible for any vendor to sell you anything without understanding your process and business. If they tell you a particular product is perfect for your needs, be very wary. And contrary to popular belief, it is not good enough if a system provides 80% of what you require. You do not need to settle -there are enough options out there for you to get what you need.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The first step any company should take when looking for a new demand planning software is determining your process, technical and system needs; your budget and other constraints; and a detailed list of requirements. Most systems will have the usual industry standard time series forecasting algorithms but maybe you also need some of the more advanced tools on the market. These include advanced analytics like <a href=\"https:\/\/ibf.org\/knowledge\/glossary\/machine-learning-167\">machine learning<\/a>, AI, Monte-Carlo simulation and Stochastic Optimization. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Going through the design process first gives you a systematic way to work from abstract concepts down to specific technical details and physical designs for the solution i.e. you start with the benefit you want yo gain from the system and work backwards until you get down to specific features.\u00a0<\/span><\/p>\n<h3>Map Out Your Demand Streams In A Specification Document<\/h3>\n<p><span style=\"font-weight: 400;\">To ensure that you select the right technology for your operation, it is critical to map the demand streams and the demand drivers. Consider a process map that helps visualize each steps including input and output, as well as the technology or information you already rely on that will need to be integrated. Techniques like causality, <a href=\"https:\/\/ibf.org\/knowledge\/glossary\/seasonality-or-seasonal-variations-249\">seasonality<\/a>, <a href=\"https:\/\/ibf.org\/knowledge\/glossary\/top-down-forecasting-285\">top-down<\/a> and <a href=\"https:\/\/ibf.org\/knowledge\/glossary\/bottom-up-forecasting-40\">bottom-up forecasting<\/a>, and <a href=\"https:\/\/demand-planning.com\/2018\/02\/12\/what-is-forecast-value-added-analysis\/\">forecast-value add analysis<\/a> are essential to the selection of the technology because whatever system you choose must support them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Think about your customers. \u00a0No not necessarily the end users of the company product but the intermittent internal users of your forecasting and demand plans. This can be operations, supply planning, finance etc. Each internal customer may look at your forecast at different levels of aggregation and different time horizons and may need different levels of forecast accuracy. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From here it becomes easier to develop a detailed functional specification document that provides direction and guidance for what you need and the must haves for when you start comparing solutions. In this document, simply list out what you require. Remember to include the models you use, data and input requirements, and process steps it needs to support, and the metrics and information you need out of it. Address collaboration and process, functionality, as well as technical requirements. Your company&#8217;s list may be 10 items or 50 items long. Take your time and include the must haves and the like to haves. <\/span><\/p>\n<h3>\u00a0Features Checklist<\/h3>\n<p><span style=\"font-weight: 400;\">Typical requirements may include, but not limited to, the follow:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Full spectrum of statistical forecasting methods. Demand plans may use more advanced methods and a holistic approach to statistical forecasting (e.g. ARIMAX, econometric, cluster analysis etc.)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Forecast generation using dynamic multiple hierarchies and complex event or pricing models and use of what-if scenarios<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Overrides performed at varying levels by different users, with hierarchy reconciliation\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Manages demand planning consensus work flow<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Measurement of demand forecast error with limited accountability or understanding of causes (e.g. MAE, <a href=\"https:\/\/demand-planning.com\/2018\/02\/07\/best-mape-formula-to-use-for-forecasting\/\">MAPE<\/a>, WMAPE, <a href=\"https:\/\/demand-planning.com\/2017\/01\/13\/a-critical-look-at-measuring-and-calculating-forecast-bias\/\">Bias<\/a>)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Performance measurements to gauge the value of the demand planning forecasting process instead of just the output (e.g. <a href=\"https:\/\/demand-planning.com\/2018\/02\/12\/what-is-forecast-value-added-analysis\/\">FVA<\/a>, tracking signals)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Segmented and graphical results based on differentiating lags, hierarchy, segments, and inputs or process steps. \u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ability to utilize <a href=\"https:\/\/ibf.org\/knowledge\/glossary\/pos-data-213\">POS<\/a> and external data signals<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ease of integration and reliability, and high degree of support available<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Languages\/global presence and support<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Supports multiple calendars (production, fiscal etc)<\/span><\/li>\n<\/ul>\n<div id=\"attachment_7136\" style=\"width: 1010px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-7136\" class=\"wp-image-7136 size-full\" src=\"https:\/\/demand-planning.com\/wp-content\/uploads\/2018\/07\/demand-forecasting-software-buying-guide.jpg\" alt=\"demand forecasting software buying guide\" width=\"1000\" height=\"750\" srcset=\"https:\/\/demand-planning.com\/wp-content\/uploads\/2018\/07\/demand-forecasting-software-buying-guide.jpg 1000w, https:\/\/demand-planning.com\/wp-content\/uploads\/2018\/07\/demand-forecasting-software-buying-guide-300x225.jpg 300w, https:\/\/demand-planning.com\/wp-content\/uploads\/2018\/07\/demand-forecasting-software-buying-guide-768x576.jpg 768w, https:\/\/demand-planning.com\/wp-content\/uploads\/2018\/07\/demand-forecasting-software-buying-guide-600x450.jpg 600w, https:\/\/demand-planning.com\/wp-content\/uploads\/2018\/07\/demand-forecasting-software-buying-guide-800x600.jpg 800w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><p id=\"caption-attachment-7136\" class=\"wp-caption-text\">Avoid a costly mistake by making sure any software you buy meets all of your specific requirements, and ensure it can integrate with existing tools and processes.<\/p><\/div>\n<h3>Staff Checklist: The People You Need To Run This Software<\/h3>\n<p><span style=\"font-weight: 400;\">Another critical question in preparation needs to be do I have the right staff in place both from a planning and technical perspective to get the most out of this application? \u00a0This part is really critical to the success of planning to prepare to look for a tool.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Typical internal resources may include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Project Sponsor\/manager (40% \u2013 70% FTE).\u00a0 Provides executive oversight and guidance. Works with software provider to develop project plan and manage day-to-day priorities. Reviews deliverables for quality and completeness.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Functional core team members (15% &#8211; 45% FTE each): Represent end user and voice of customer, validate business requirements, define user workflows, validate functionality, provide testing.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Technical core team members (5 \u2013 15 days IT resources): Develop automated programs to extract and import data, act as SME as required in support of core team.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Functional end-users (3 \u2013 10 days per member): functional end user testing and training.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Note that we have highlighted demand planning and forecasting software only. For an Advanced Planning System that does forecasting as well as supply planning or inventory optimization, you will need to look at other options that have more features. With demand planning being more than just a supply chain process, and with advancements in technology and integration, do not assume it must be part of a supply chain or ERP system to get what you need. You no longer need a single solution and may be able to meet your organization&#8217;s needs with a standalone forecasting system. Predictive analytics and forecasting once again offer benefits as a separate system as long as you know what you need and understand how it will benefit your company.<\/span><\/p>\n<p><strong>Which brings us to the next question of what kind of return on investment (ROI) can I expect and how much will all this cost me?\u00a0Subscribe to our newsletter or check back soon to see how I will answer this question.<\/strong><\/p>\n<\/span>","protected":false},"excerpt":{"rendered":"<p>Despite the importance of forecasting, demand planning software continues to be misunderstood by many businesses. Industry research has revealed many of us are left unsatisfied with our software, even though demand planning tools can bring major improvements in business performance. Unfortunately, many companies continue to labor under the illusion that an \u2018almost\u2019 match is a [&hellip;]<\/p>\n","protected":false},"author":3470,"featured_media":7133,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[391,335],"tags":[153,435],"class_list":{"0":"post-7125","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-software","8":"category-technology","9":"tag-demand-planning-software","10":"tag-forecasting-software"},"_links":{"self":[{"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/posts\/7125"}],"collection":[{"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/users\/3470"}],"replies":[{"embeddable":true,"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/comments?post=7125"}],"version-history":[{"count":0,"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/posts\/7125\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/media\/7133"}],"wp:attachment":[{"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/media?parent=7125"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/categories?post=7125"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/demand-planning.com\/wp-json\/wp\/v2\/tags?post=7125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}